1. Introduction
Welcome to Zona Currency! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Zona Currency app ("the App"). By accessing or using the App, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information:
- Full name
- Email address
- Phone number
- Government-issued ID (for verification purposes)
- Payment details (bank account or wallet information)
- Residential address
b. Transactional Information:
- Details of cryptocurrency transactions (buy and sell history, payment methods, transaction amounts, timestamps)
- Wallet addresses
c. Technical and Usage Information:
- IP address
- Device information (device model, operating system, unique device identifiers)
- App usage data (pages viewed, features used, access logs)
- Location data (if permission is granted)
3. How We Use Your Information
We use the information collected for the following purposes:
- To facilitate cryptocurrency transactions
- To verify user identity and comply with legal obligations (KYC and AML regulations)
- To enhance security and prevent fraud
- To provide customer support and respond to inquiries
- To personalize user experience and improve the App’s functionality
- To send updates, promotional offers, and service notifications (with user consent)
- To comply with legal and regulatory requirements
4. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Regulatory Authorities: To comply with legal and regulatory obligations
- Third-Party Service Providers: Payment processors, identity verification services, and cloud hosting providers
- Business Partners: For transaction processing or additional services (with user consent)
- Law Enforcement: If required by law or to protect the rights and security of our users
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure access controls and authentication mechanisms
- Regular security audits and updates
- Restricted access to personal data to authorized personnel only
However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can review and update your personal data within the App settings.
- Withdraw Consent: You can opt out of marketing communications at any time.
- Delete Your Account: You may request account deletion, subject to regulatory retention requirements.
- Restrict Processing: You can request to limit the use of your data under certain circumstances.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience, analyze app usage, and enhance security. Users can manage cookie preferences through their device settings.
8. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties and encourage users to review their privacy policies before engaging with them.
9. Children's Privacy
Zona Currency is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes through the App or via email. Continued use of the App after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:
Zona Currency Support
Support@zonacurrency.com